Make a donation
Укр / Eng

The experts of the Right to Protection with the support of the UNHCR conducted a two-days training for the employees of the Ombudsman’s Office concerning the rights of stateless persons, asylum seekers and refugees on June 25 and 26 in Kyiv. 

The violation of the rights of the people we work with forces us to look for different ways of solving this problem. One of the ways to do it is to appeal to the Ombudsman. That is why the purpose of such a training is not only to inform about the problems faced by refugees, asylum seekers and stateless persons, but also to work together for solving them and preventing the emergence of new ones.

The training was attended by fifteen employees of the Secretariat and the regional offices of the Ukrainian Ombudsman. For better assimilation of the acquired knowledge, our employees prepared practical tasks for the participants.

The first day of training was dedicated to the issues of refugees and asylum seekers in Ukraine. In particular, we talked about the difficulties these people are facing. Among them there are difficulties with access to the procedure of application for protection, violation of the procedure of forced return and deportation, crossing the border, etc. In addition, our experts together with UNHCR representatives explained the basic provisions of Ukraine’s international obligations in the international protection area.

Svitlana Butenko, Programme Manager of the R2P project “Legal Assistance to Refugees and Asylum Seekers” said:

“During a full-scale invasion, those people who are seeking protection in Ukraine became even more vulnerable. Martial law presented new challenges both to them and to us as their defenders. Currently, an appeal to the Ombudsman should become an effective tool for restoring the violated rights of protection seekers. That was the main reason for us to conduct such a training”.

The second day of the training was dedicated to the issue of statelessness in Ukraine, discussing its consequences and the experience of eradicating statelessness. Our experts also shared international practices for identifying such persons.

“The procedure for recognizing a stateless person in Ukraine is still quite new and requires a lot of attention from state authorities, human rights organizations and the Ombudsman office. It is also worth noting that stateless persons cannot be deprived of their right to official recognition and regulation of their status because of the war”, – added Sofia Kordonets, Legal Assistance to Stateless Population Program Manager of R2P.

Training participants repeatedly noted the high level of preparation of both theoretical issues and practical tasks. The speakers also noted the activity of the participants during the training.

We hope that such meetings will help to solve the problems faced by refugees, asylum seekers and stateless persons in Ukraine much faster and more effectively.


As a partner of the Response Consortium, “Right to Protection” Charitable Foundation is actively implementing the project “Addressing the immediate multi-sectoral humanitarian needs of IDPs and conflict-affected populations inside Ukraine”.

Within its framework, we have successfully expanded our approach of providing assistance by mobile groups – teams consisting of professional psychologists, social workers, lawyers, mobile groups` coordinators and drivers. In such team composition, our specialists regularly visit the most vulnerable communities of Dnipropetrovsk (Pavlograd, Kryvorizky districts), Kyiv (Buchansky, Brovarsky, Bilotserkivskyi, Boryspilskyi, Obukhivskyi, Fastivskyi districts) and Chernivtsi (Dnistrovskyi, Hertsaivskyi, Chernivtsi districts) regions.

As of the end of November, our six mobile groups have already provided psychosocial support to more than 1366 unique beneficiaries by conducting individual and group psychological consultations, providing social support and transportation for people with reduced mobility, implementing social case management, and legal support to more than 651 unique beneficiaries by providing consultations on the most pressing issues.

Also, our specialists support the information awareness of Ukrainians by distributing informational materials about MHPSS, using various channels for this purpose – printed materials, Telegram channel of psychological support, etc.

Within the framework of this project, we also have an advocacy component: a team of analysts ensures that IDPs and persons affected by the war who find themselves in a difficult legal situation are guaranteed the observance of their human rights, despite the displacement and pressure caused by the war, actively cooperating with local authorities in communities. Such advocacy activity at the local level takes place by providing advice and support in the implementation of national legislation by, in particular, developing local legislative documents and identifying gaps in the provisions of local legislation: an appropriate plan for their resolution will also be developed with representatives, with an emphasis on the procedures of providing social services by municipal institutions.

Also, within the framework of this project, our Expert methodologist, an experienced psychotherapist with more than 10 years of counseling experience, provides assistance and training to local stakeholders in host communities (including local authorities, starostas, social service providers and institutions, activists, etc.) on psychosocial support in crisis situations at the community level: having already trained more than 150 participants during her work at “Right to Protection”, our trainer successfully conducted the first training within the framework of this project, providing invaluable knowledge and skills to 21 participants.

We appreciate the opportunity to provide vital support to the Ukrainian population affected by the war, regardless of whether they are directly in the areas that have been attacked or are moving within the country: we continue to work and help!


We are pleased to announce that the Charitable Foundation “Right to Protection” has joined the UKRAINE RESPONSE CONSORTIUM under the leadership of BHA and the international charity organization ACTED.

Formed at the beginning of the full-scale invasion, the ACTED-led Consortium, working together with its partners – IMPACT Initiatives, World Vision, CARE and Right to Protection, is designed to meet the critical and urgent needs of the conflict-affected population in Ukraine. Together, the Consortium partners can develop multi-sectoral humanitarian assistance throughout Ukraine.

As part of the Consortium, our Foundation will implement the project “Addressing the immediate multi-sectoral humanitarian needs of IDPs and conflict-affected populations inside Ukraine”: our activities are based on the successful experience of the specialists of our mobile groups, who have already provided psychosocial support to more than 550 unique beneficiaries.

In the new project, we will expand our approach of providing assistance by mobile teams: their number will increase from 2 to 6, and the composition of their teams will also expand: from now on, not only professional psychologists and social workers, but also lawyers will be sent to the most vulnerable hromadas of

  • Dnipro
  • Kyiv
  • Chernivtsi oblasts.

Together with psychosocial and legal support teams, cash-assistance mobile centers will also work: special emphasis will be placed on helping such vulnerable groups of the population as pregnant women, single mothers, mothers raising children under 3 years old, families raising children with disabilities, the elderly, women raising three or more minor children, and IDPs who cannot obtain a registration card to confirm their status.

Such centers will be functioning in Dnipro, Kyiv, Sumy and Khmelnytskyi oblasts.

Our activities aimed at helping those affected by the war will be:

  • Psychosocial support (to help vulnerable sections of the population outlive what happened, restore and accumulate vitality, maintain health and consider life prospects, which is extremely important now)
  • Advocacy (to ensure that IDPs and war-affected persons in difficult legal situations have their human rights respected despite conflict-induced displacement and pressure)
  • Information (in order to raise the awareness of IDPs and those who return to Ukraine on the issues of observing their rights and protection, highlighting the most important and relevant issues)
  • Multipurpose cash assistance (to meet the needs of more than 8,000 beneficiaries who belong to vulnerable population groups).

We are already actively working on the implementation of activities: in particular, on October 12, the cash team has already started the process of registering beneficiaries in Kyiv and Khmelnytskyi oblasts, and on October 17 – in Sumy oblast and the city of Kryvyi Rih. The number of people registered at this time is already about 500 people.

Therefore, this powerful project will be implemented until the middle of June 2023, so we share the contacts of the “Rights to Protection” offices through which you can apply for support:

  • psychosocial and legal support:
  • multi-purpose financial aid:
  • Kyiv, Kyiv region, only mobile brigades will work and will carry out registration in communities. You can track the schedule of mobile registration points in the TG channel
  • Kryvyi Rih, 1 Khabarovska st.  (Mon-Fri 9:00 to 18:00), as well as a mobile brigade, the schedule of which can be tracked in the Telegram channel
  • Sumy, only mobile brigades will work and register in communities. You can track the schedule of mobile registration points in the TG channel
  • Khmelnytskyi, 28 Heroiv Maidanu St. (Mon-Fri 9:00 to 18:00), as well as a mobile brigade, the schedule of which can be tracked in the Telegram channel

Recently, there were meetings of specialists of mobile psychosocial support groups of the CF “Right to Protection” with representatives of the Zhovtovodsk and Novomoskovsk communities.

Our colleagues from mobile groups take care that Ukrainian cities are sufficiently equipped with mental health and psychosocial support for IDPs and other vulnerable groups. All in order for the population is better protected from the psychological harm caused by war, in the future. In particular, our colleagues are called upon to provide assistance and training to local stakeholders in host communities on psychosocial support in crisis situations.

Meetings were held with a considerable number of participants. On the part of the Novomoskovsk community, the heads of the Department of Labor and Social Protection of the Population, the Territorial Center for Social Services, as well as representatives of the city authorities, and on the part of the Zhovtovodskaya – employees:

  • department of family support and coordination of social services provision of the Department of Labor and Social Protection of the Population;
  • department of education, department of youth and sports of Zhovti Vody city council;
  • Center of social services provision of the Zhovti Vody city council;
  • Zhovti Vody Lyceum;
  • NGO “New Life of Zhovti Vody”.

“We discussed ways of cooperation between community bodies and the Right to Protection Foundation within the framework of the project, as well as the educational needs of specialists in communities. Among them, in particular, such urgent requests as the so-called “professional burnout” of specialists caused by an increase in their workload, work with people in a state of severe stress, peculiarities of work with IDPs adults and children, help in adapting to life in a new place, etc. These meetings were necessary to reach an agreement on conducting psychosocial support trainings for representatives of the above-mentioned institutions”, – explains Oleksii Istomin, the project’s mobile groups coordinator.

It will be recalled that mobile psychosocial support groups at “Right to Protection” Charitable Foundation are teams of specialists who provide specialized assistance to war victims. Professional psychologists and social workers under the leadership of their coordinators have been actively working since May of this year: together they have already made more than three hundred trips to Dnipropetrovsk and Chernivtsi regions, providing help to those who need it, and do not stop at that point.

Mobile groups operate within the “Right to Protection” Charitable Foundation project “Increasing resilience and capacity to overcome difficulties by the most vulnerable households affected by the conflict in eastern Ukraine” in partnership with ACTED Ukraine.


Nelly Semenivna is 86.Before the war, she lived in Avdiivka, Donetsk region: the infamous events in the city forced the elderly woman to make a fateful decision on her own – to leave everything and evacuate.

Finally, Nelly Semenivna found shelter in Novomoskovsk, Dnipropetrovsk region, but she thinks about the future with tears in her eyes: she is completely alone in this city. In addition, to be left without housing, to lose everything that was created during life – quite a test for any person, and especially – at such a respectable age.

Nelly Semenivna turned to the Dnipro mobile group herself: the elderly woman needed to complete the necessary documents – her new residence place registration and obtaining the IDP status. Our heroine was extremely confused: “where to go from the very beginning? what documents are required?” – these and other questions were worrying Nelly Semenivna. Therefore, our specialists immediately came to her aid.

“The procedure took place in several stages: before visiting the Department of Labor and Social Protection – an authority that provides social support – we visited the bank branch. This was necessary in order to obtain the bank details of the payment card so that our beneficiary could later receive cash assistance for internally displaced persons. After that, we went to the social protection department, made all the relevant applications to obtain the status of an IDP and the corresponding payments”, – says Anastasia Bryantseva, Dnipro mobile psychosocial support group’s social worker.

In a week, our colleagues together with Nelly Semenivna went to the institution again, where our heroine received a ready certificate. In addition, our employees helped the woman to submit an application for financial support from “eDopomoga” – a platform that helps those who suffered from russian aggression.

“Nelly Semenivna is an extraordinary woman: she simply conquered our team with her courage and strength of spirit. We are happy that now she has all the necessary documents and will finally be able to receive the appropriate humanitarian and financial aid,” – adds Anastasia.

It will be recalled that mobile groups operate within the “Right to Protection” Charitable Foundation project “Increasing resilience and capacity to overcome difficulties by the most vulnerable households affected by the conflict in eastern Ukraine” in partnership with ACTED Ukraine.


The cases of young Ukrainians crossing the border of Ukraine without their parents – accompanied by strangers, volunteers, distant relatives or even on their own – are striking and have become known around the world. Since the beginning of the war, the Right to Protection has been drawing the attention of the international community to the need to create standards to protect these children. 

Unaccompanied children: how to protect them and reconcile Ukrainian and European Union legislation

Tatiana Luzan, advocacy coordinator of the Right to Protection, spoke about the situation and work in this direction together with other organisations at the International Conference “War Aftermath: Reconsidering The Future Of Civil Society” in Warsaw. The topic of her presentation was the protection of children who cross the border unaccompanied and the harmonisation of Ukrainian and EU legislation in this area.

Our foundation also received calls from parents who were desperate to send their children abroad with complete strangers because of the Russian atrocities going on at the time in Kharkiv, Zaporozhye and other cities. It was obvious to Right to Protection that it was time to intervene and also to involve colleagues from neighbouring countries in trying to resolve the situation,” Tetyana Luzan said.

Право на захист. Діти без супроводу: як їх захистити та гармонізувати законодавство України та ЄС

The joint efforts of Ukrainian and international organisations for the protection of children and women was to prepare a document defining at least minimum standards of protection for unaccompanied minors fleeing Ukraine after the Russian invasion on 24 February 2022. For example, on child custody and safety in another country as well as their safe return home later.

And the final draft was created and became a model for intergovernmental agreements regarding the proper maintenance of child rights, protection and custody.

Its recommendatory provisions are based on UN legal instruments as foundations and EU instruments. In particular, such as the EU Temporary Protection Directive and the related implementing decision on Ukraine, the European Parliament resolution of 7 April 2022 on EU protection of children and young people fleeing war in Ukraine.

“The standard also states that the return of unaccompanied children to Ukraine must be in accordance with the guidelines of the national authorities and in the best interests of the child. In this way, it is ensured that possible future obstacles to the return of young Ukrainians home to their parents are avoided. At the same time, the EU and member states have urged not to consider the termination of temporary protection as an automatic ground for sending Ukrainian children if the situation in Ukraine does not allow for a safe and lasting return to its territory,” Tatiana concluded.


One of the key objectives of the Decentralization Reform is to make social services as close as possible to the people who live in the amalgamated territorial communities (hromadas). The process of transferring the authority to provide social services to the local communities is not that easy. At first, the communities will have many questions and face a few difficulties. To help the hromadas, the Charitable Fund “Right to Protection” (R2P) has already been providing expert support for a long time.

In 2021, within the framework of the Project “Support of the Amalgamated Territorial Communities along the contact line in the Reorganization of the Social and Administrative Services with the Decentralization Reform” the CF “Right to Protection” (R2P) has organized preliminary consultations, meetings with hromada representatives to identify the possible solutions to the problems with access to social services.

The measures were aimed at implementing and supporting changes in governance resulting from the process of decentralization while strengthening local governments, accountability, and response capacity in coordination with participants. The implementation of initiatives in communities is a logical continuation of the systematic work on expert support of communities to establish a system of social services in target communities.

In 2022, the CF “Right to Protection” (R2P) continues to support community development initiatives aimed at improving access to social services.

communities захист

«In 2022, we will be able to help the hromadas establish the financial base to be able to improve the access to social services. The Project envisages the implementation of 5 initiatives in each community, the budget of each initiative is equivalent to 5000 US dollars in hryvnias. It is also planned to provide social workers with tablets, laptops, and uniforms so that they will become more recognizable so that people in the community will be able to recognize them,»

– tells Volodymyr Oleksenko, IDP Protection Coordinator at the CF “Right to Protection” (R2P).
Олег Любімов

«Recently we have held meetings with all the communities participating in the Project in eastern Ukraine. We have discussed the results of last year’s work, and outlined the plans for our future cooperation,»

— says Oleh Lyubimov, Decentralization Coordinator at the R2P.

“As the employees and managers of the CMA’s receive more powers, the more they feel responsible for the fulfillment of the functions these powers are related to. Yet, at the same time, they lack certain qualifications and special skills. We have seen their need for professional support, including assistance that our experts can provide. Therefore, the R2P’s task is to help them organize a functioning social services system, to be able to provide aid to all residents of their communities.”

– adds Oleh.

In total, five communities are participating in the Project. In the Donetsk region it is Marinska, Svitlodarska, Sartanska hromadas, and in the Luhansk region – Hirska and Nizhnyoteplivska.


«In the Luhansk region, we have specially selected those communities where elections did not take place, where there were no district centers before. From the very beginning, these communities did not have a social service network. They had to start from scratch,»,

– said Olena Hrekova, head of the Severodonetsk office of the Charitable Fund “Right to Protection” (R2P).

For example, in 2021 the experts of the R2P have been actively involved in the establishment of the Department of Social Protection of the Population in the Svitlodarska Civil-Military Administration (CMA). As a result, the Center for Social Services has been reformed. In the Nyzhnyoteplivska village hromada, the Department of Social Protection and the Center for Social Services have also been created. Employees of the community needed assistance in drafting legal and organizational documents.

«Further work will be focused on determining the hromada’s social needs – this will be a completely new work area. Based on this information, communities can apply for subsidies for the development of these social services, as well as to determine further activities to expand the new ones.»,

told Natalia Gubareva, a lawyer of the CF “Right to Protection” (R2P).

During the meetings, our experts have also told the community leaders about the most important instruments of financial support in 2022 from the Government of Ukraine.

Alina Hubar, the Deputy Head of the Nyzhnyoteplivska village hromada, shared her impressions about the cooperation:

«At first, we did not believe in ourselves, that we would find funds, that we would find specialists, without the help of the R2P it would have been difficult for us to even take the first step – to start the registration of the Department of Social Protection and the Center for Social Services. We are very grateful because you have opened our eyes to what we can do, you gave us confidence. Cause one man does not make a team. And most importantly, you have provided us with extremely effective tools!»,


  1. Helping the communities with the preparation of documents for participation in government programs
  2. Social services and welfare. How R2P helps to determine the needs of the population from the communities along the contact line
  3. Communities development = Ukraine development. How R2P helps ATCs and CMAs along the contact line to create a system of social services

Today we present the January 2022 report on the conditions for crossing the Entry-Exit Checkpoints (EECPs) and International/Interstate Border Crossing Points (IBCPs). The report is based on the data collected during the monitoring of the situation at the EECPs in Donetsk and Luhansk oblasts (eastern Ukraine), as well as on the IBCPs “Milove” and “Hoptivka” on the border with Russia.

The purpose of the survey is to gather information on the difficulties and problems faced by the citizens, who are traveling across the Non-Government Controlled Areas (NGCA) and Government-Controlled Areas through EECPs on the contact line in eastern Ukraine, and IBCPs on the border with Russia.

More statistical data is available on the Online Dashboard.


January 2022 EECP Survey Snapshot

  • As in previous months, crossing the contact line remained possible only through two of the seven Exit-Entry Crossing Points (EECPs): Novotroitske EECP in Donetsk Oblast and Stanytsia Luhanska EECP in Luhansk Oblast . 94 per cent of all people crossing between the GCA and the NGCA in January did so through Stanytsia Luhanska EECP. This is due to the fact that Novotroitske EECP operates only two days a week, with additional permits required by de facto authorities for crossing.
REPORT: “Survey on the conditions of crossing the EECPs and IBCPs in eastern Ukraine”. January 2022
  • As in January 2021, the number of people crossing the contact line reached a low point in January 2022. The low level of crossing is most explained by the winter holidays.
  • On 24 January 2022, the SSU website has been revamped and is ready to register new crossing permits. From November 2021, people without prior registration on the SSU website were unable to register to obtain permits to cross the contact line.
  • The resumption of the SSU website and abolition of the requirement to install the Vdoma app on 29 December 2021 for people crossing EECPs to GCA considerably made the process easier and less stressful.
  • COVID-19 vaccination has become one of the reasons to cross EECPs since February 2021. A vaccination centre opened at Novotroitske EECP on 21 January. As a result, people crossing the contact line can be vaccinated at both of the EECPs operating, free of charge.


January 2022 IBCP Survey Snapshot

  • In January, the R2P team identified that some people were not informed that the Vdoma app still needs to be downloaded by people crossing through IBCPs. At Hoptivka IBCP, people carried out PCR tests on their own in the neutral zone in order to avoid observation or other measures. 28 per cent of the people interviewed by R2P at Milove and Hoptivka IBCPs were over the age of 60, who often face difficulties installing the Vdoma app or paying for Covid-19 tests. Thus, from Milove IBCP, 15 older people were sent for observation. UNHCR and R2P will seek solutions to strengthen the dissemination of information on existing requirements.
REPORT: “Survey on the conditions of crossing the EECPs and IBCPs in eastern Ukraine”. January 2022
  • In January, most respondents were residents of Donetsk NGCA (51 per cent), compared to 16 per cent who were residents of Luhansk NGCA. Furthermore, for the third consecutive month, there were no residents of Luhanska NGCA among respondents at Hoptivka IBCP. The reason for the higher number of residents from Donetsk NGCA is that Novotroitske EECP in Donetsk oblast is only open two times per week.
REPORT: “Survey on the conditions of crossing the EECPs and IBCPs in eastern Ukraine”. January 2022
  • The construction of reception and sanitary facilities for people crossing the border through IBCP in Milove has been completed with UNHCR support.
REPORT: “Survey on the conditions of crossing the EECPs and IBCPs in eastern Ukraine”. January 2022

The report is available in:



The report is based on the results of a survey, regularly conducted by the specialists of the Charitable Fund “Right to Protection” (R2P) since June 2017 at Entry-Exit Checkpoints in the Donetsk (Mayorske, Marinka, Hnutove and Novotroitske) and Luhansk (Stanytsia Luhanska) oblasts. Since August 2021 the survey is also conducted at the “Milove” IBCP (Luhansk oblast) and the “Hoptivka” IBCP (Kharkiv oblast).

The survey is part of the monitoring of violations of the rights of the population affected by the conflict and is conducted within the project “Advocacy, Protection and Legal Assistance to the Internally Displaced Population” implemented by the R2P with the support of the United Nations High Commissioner for Refugees (UNHCR). The purpose of a survey is to explore the reasons and concerns of those traveling from the NGCA to the GCA, as well as conditions and risks associated with crossing the ‘contact line’ and state border through EECPs and IBCPs. The information collected in the survey helps identify protection needs, gaps, and trends, and provides an evidentiary basis for the advocacy efforts.



Recently Ruslan Bereteli, our colleague and a lawyer, shared an interesting experience in solving a complex case of an IDP family, on which several offices of the R2P were working simultaneously:

Руслан Беретелі про становище та права ромської спільноти в Україні

«With the beginning of the new year, we are gradually closing the cases that were inherited from the last year. We are currently working on obtaining a passport for an elderly man who lost it when he tried to solve the issue with his pension, as well as on registration of custody of a minor child for a large family from Krasnohorivka. But there is one particular case that has already been successfully completed, and it gives hope for an equally productive and eventful year. After all, thanks to such cases, not only do people receive much-needed help, but we also have a basis for thinking about law enforcement practice,»

– Ruslan tells.

Recently a woman who moved from Donetsk to Mariupol recently asked us for help with the issue of registering an internally displaced person (IDP) in the interests of her minor son, who is a child with a disability. She was also interested in obtaining the relevant certificate.

The lack of appropriate status could be an obstacle to passing the necessary medical examinations to confirm the child’s disability and receive the necessary medical and sanatorium treatment in the Government-controlled areas of Ukraine. After many years of treatment, the son of our beneficiary has only recently started to walk on his own. In addition, this child with disabilities is not the only one in the family.

The main “stumbling block” for Ukrainian officials was that the guy, after obtaining a passport of a citizen of Ukraine, was not registered at the place of residence in his city in the occupied territories, and thus, he could not prove that he had lived there permanently since the beginning of the armed conflict and that he left only in October 2021. It should be noted that the mother and the youngest son were registered and received IDP certificates, and the eldest son, who lived with them permanently, was left without a certificate.

During the meeting with a specialist of one of the local units of the social protection service, officials have categorically and in oral form refused to register the child as an Internally Displaced Person because they “did not see” evidence of a child’s permanent residence at the Non-Government Controlled Areas (NGCA). According to the law, they had to take the documents to work, after which, within 15 days, they must have made an informed written legal decision in accordance with the documents, provided by the applicant, which confirms the fact of a residence in the occupied territory.

After this happened the family called the Mariupol office of the CF “Right to Protection” (R2P) by the hotline. The boy and his mother were invited to a personal meeting, where after a thorough analysis of the situation, lawyer Galemskiy Serhiy provided advice, and the process of a legal aid provision began.

Lawyer Iryna Nikolenko submitted an application to the Department of Social Protection, provided a list of the necessary documents, and made requests to the relevant authorities to confirm the legal position in the case of our beneficiary.

The situation was further complicated by the fact that most of the documents confirming permanent residence at the NGCA were issued by the illegal authorities and were not taken into account in the decision-making.

During the daily meeting of the specialists of Mariupol and Kurakhiv offices it was found out that the colleagues who work in Mariinsky, Pokrovsky, and some other districts of Donetsk region also have had similar situations, so they decided to discuss this issue directly with the leadership of the Department of Social Protection of the Donetsk region.

Отримати статус ВПО для дитини з інвалідністю. Історія сім’ї з ТОТ

At the online meeting with the leadership of the Department of Social Protection of the Donetsk region, the lawyer of the Kurakhiv office of Bereteli Ruslan discussed this issue to develop guidelines for practical use in the field. As a result of the meeting, there was a common opinion that a well-established algorithm and an approach to solving such situations need to be created.

The head of the IDP department contacted colleagues from the education department, who confirmed the information in the electronic registers that the boy studied at a Donetsk school before the conflict, ie lived there permanently. This information and the information contained in the documents provided by the family became a sufficient basis for a decision in favor of the beneficiary.

IDP certificates provide the ability to those who desperately need them to apply for financial support from the state.

We express our sincere gratitude to the leadership of the Department of Social Protection of the Donetsk region for efficiency and lack of unnecessary bureaucracy.

Отримати статус ВПО для дитини з інвалідністю. Історія сім’ї з ТОТ

We thank our colleagues for their perseverance,
efficiency, and good heart:)