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On October 29, 2020 at 12:30, a roundtable «Risks and Protection: Legislation and Practice» was held at Ukrinform.

Discussion was organized by the Right to Protection Charitable Foundation within the framework of the European Union-funded Disaster Risk Reduction project in Eastern Ukraine and implemented by the #3P Consortium.

The roundtable was attended by governmental representatives and members of parliament, military-civil administrations, employees of state enterprises. Legal Analyst at Right to Protection CF Anastasia Bondarenko was a moderator at the event.

Risks and Protection: Legislation and Practice round table

A number of important issues were discussed during the four-hour conference, including:

  • Increasing the population’s readiness for risks with the help of legal instruments;
  • The role of local self-government in preparing the population for emergencies;
  • Challenges in the processes of increasing the readiness of the population in the context of decentralization reform;
  • Environmental and man-made risk management in Donbas Region.

In addition to the thematic discussion, the White Paper was presented – an analytical document developed by experts from the 3P Consortium, which offers practical recommendations for public authorities for refinements and additions to the Unified State Civil Protection System of Ukraine.

White Paper was presented – an analytical document developed by experts from the 3P Consortium

Click the links below to download electronic versions of all the above-mentioned documents:



During the discussion of the Lesya Vasylenko, Deputy of the Verkhovna Rada of Ukraine and Chairman of the Subcommittee on Climate Change and Atmospheric Air Protection of the Verkhovna Rada noted about the serious problems with mines in the occupied territories, namely that facilities pose a real threat and can cause a humanitarian catastrophe due to their uncontrolled flooding.

«We need to consistently collect information about the quality of soil, air and water. This should be done not just once in a few years, or when international funding is received, but systematically, on a regular basis. … In order to make environmental projects work we need to ensure the existence of special site, where topics on ecological safety of whole Donbas region will be discussed»

– Ms. Vasylenko said.

Deputy also invited all those who were present at the event to the Verkhovna Rada Committee on Environmental Policy and Nature Management hearings, which will be on November 10, 2020 in Zoom video conference format..

Taras Polishchuk, Head of the Technological Safety Department of the Department for Emergency Prevention, pointed on the importance of promoting the idea of mandatory insurance for all the enterprises, which pose technological risks.

«Ukrainian insurance sector just does not work when it comes to the safety of facilities. For example, in European countries all such facilities have obligations to insure for emergency cases, so they are afraid to do anything that can potentially yield any harm to ecology»

– said Mr. Polishchuk.

Recording of the whole discussion is available on YouTube

Complete list of participants of the round table: 

Lesya Vasylenko – Deputy of the Verkhovna Rada of Ukraine, Chairman of the Subcommittee on Climate Change and Atmospheric Air Protection of the Verkhovna Rada Committee on Environmental Policy and Nature Management; 

Anastasia Bondarenko – legal analyst of the Right to Protection Charitable Foundation, moderator; 

Anna Cherkasova – Chief Ecologist of the MCA in Toretsk; 

Oleksandr Ashchaulov – Deputy General Director for Labor Protection of Toretskvugillya State Enterprise; 

Taras Polishchuk – Head of Technogenic Safety Department, Department of Emergency Prevention; 

Oleksandr Leshchenko – Deputy Director of the Department – Head of the Department for Protection of Population and Territories, Department for the Organization of Civil Protection Measures; 

Bohdan Danyliuk – Deputy Head of the Operational Duty Service and Preparedness of Control Points, Emergency Response Department; 

Maksym Ivanov – Deputy Head of the Civil Protection Department of the State Emergency Service of Ukraine in Luhansk Oblast; 

Serhiy Andriychuk – Chief Specialist for Defense Work, Civil Defense and Law Enforcement Interaction, Popasna Regional State Administration; 

Oleksiy Babchenko – Head of the Military-Civil Administration of Zolote and Katerynivka village in Popasna district, Luhansk region; representative of the Minister of Environment and Natural Resources of Ukraine.


On September 2, 2020, the Verkhovna Rada adopted the draft Law on Administrative Procedure № 3475 dated 14.05.2020 in the first reading.  The Right to Protection CF considers it appropriate to provide the Committee with its analysis of the draft law and recommendations on the preparation of the draft for the second reading.

General caveats

Right to Protection CF considers that some of the project proposals are appropriate and can improve the realization of the rights and legitimate interests of individuals and legal entities in relations with the state. Such proposals should include the consolidation of the presumption of legality of actions and requirements of the person in Art. 15 of the draft, the obligation of the administrative body to collect evidence independently and not to transfer this obligation to the applicant in Art. 16 of the draft, detailing the requirements for the administrative act in Art.  67 of the draft, fixing the possibility to declare an administrative act invalid in Art. 85, etc.

In general, the creation of a unified procedure for consideration of appeals and decision-making on them can guarantee the possibility of personal protection of their rights and their timely implementation. However, the Right to Protection CF agrees with the position of the Main Scientific and Expert Department and believes that if the draft is adopted as a law, there may be negative consequences for a large number of existing procedures and administrative services that cannot be implemented within the general administrative procedure.

Risks to the procedure for processing an application for recognition as a refugee or as a person in need of complementary protection

1. The current legal framework, including a number of international treaties, enshrines the special vulnerability of this category of foreigners and stateless persons as asylum seekers, in particular, due to forced relocation, difficulty to obtain the documents proving their identity, low level of education, lack of sufficient funds to ensure a decent standard of living, experience of physical and psychological suffering, lack of language knowledge of the country, where they apply for protection.

Therefore, in order to ensure the rights of these persons and to prevent discrimination, the legislation establishes certain guarantees that are used by asylum seekers during administrative proceedings.  Among the most important guarantees of access to international protection, enshrined in current legislation, are:

  • the procedure for submitting an application by a person who is illiterate or has physical disabilities;
  • the right to submit an application and documents substantiating the need for protection, in the native language and the obligation of the State Migration Service of Ukraine (SMSU) and other state bodies to provide an interpreter;
  • the procedure for submitting an application by a person who has illegally crossed the state border of Ukraine;
  • the procedure for action of the SMSU and other state bodies in the case of applying for protection of a child separated from his family;
  • the right to submit an application by a person who does not have identity documents or such documents are false, and the procedure for further consideration of such an application;
  • an exhaustive list of grounds for deciding to refuse to accept an application for recognition as a refugee or a person in need of complementary protection, etc.

However, the draft Law does not take into account the special vulnerability of asylum seekers. Thus, Article 7 of the draft stipulates that foreigners and stateless persons use guarantees during administrative proceedings, but these guarantees are not enshrined and listed separately, which indicates their declarative nature.

2. The draft significantly expands the range of opportunities for a person to protect their rights during administrative proceedings, in particular, the right to submit petitions, an exhaustive list of which is directly enshrined in the draft, access to case materials, the right to submit explanations and comments, the right to be heard by the administrative body before decision in the case is taken, the right to initiate and participate in hearings in the case, etc., but due to the special vulnerability of asylum seekers for most of them the realization of these rights is not possible without representation.

At the same time, it should be noted that the draft does not provide the amendments to the Law of Ukraine “On Free Legal Aid”, and under current regulation access to legal aid for asylum seekers is complicated: 1) the range of asylum seekers entitled to such assistance is  significantly narrowed;  2) a clear procedure and procedure for attracting or appointing a lawyer from the free legal aid center are not defined;  3) the obligation of the bodies of the State Migration Service of Ukraine (SMSU) to inform the relevant center for the provision of free legal aid about the need for such assistance to asylum seekers is not provided;  4) the term for consideration of an application for the provision of free legal aid is twice as long as the term for appealing against decisions of the SMSU, etc.

Therefore, in case of adoption of the draft Law as is without any required amendments, applicants for protection will be deprived of the opportunity to exercise their rights during the administrative proceedings.

3. One of the guarantees of access to international protection, as mentioned above, is to enshrine in law an exhaustive list of grounds for a decision to refuse to accept an application for recognition as a refugee or a person in need of complementary protection.  In contrast, according to the draft, the possibilities of the administrative body to refuse to consider the application are significantly expanded.  For example, Article 42 provides for a list of applications that are not subject to review, and Article 40 provides for the application to be left without motion or withdrawn from review. This may limit access of asylum seekers to international protection, thus violating Ukraine’s international obligations.

 4. The particular vulnerability of asylum seekers requires a special approach to the proof and evaluation of the application for protection.  This approach is explained in p.  196, 197 Guidelines on Procedures and Criteria for Determining Refugee Status under the 1951 Convention relating to the Status of Refugees and its 1967 Protocol.  Instead, the requirements for evidence and proof set out in the draft do not take into account these recommendations, which may lead to a violation of the rights of asylum seekers.

Risks to the procedure for processing of an application for recognition as a stateless person

The Law of Ukraine “On the Legal Status of Foreigners and Stateless Persons” stipulates that the procedure for consideration of applications for recognition as a stateless person shall be established by the Cabinet of Ministers of Ukraine (within three months from the date Law enters into the force). The draft contradicts this provision of the Law, as it tries to regulate in particular the procedure for consideration of applications for recognition as a stateless person, without specifying this procedure in the list of exceptions from the scope of the draft. Instead, a significant number of project provisions are inconsistent with the procedure for recognition as a stateless person, some directly contradicting it.

1. Part three of Article 19 of the draft Law requires the applicant to translate documents provided in a foreign language, contrary to Article 6-1 of this Law, which obliges the state body to translate documents provided by the applicant when applying for recognition as stateless person.

2. Although Article 36 of the draft provides a form of application, which includes oral (including submitted in a personal application, which is added to the case file via transcribing it by an official), does not take into account the possibility of application by an illiterate person or person with disabilities. Instead, the second paragraph of the first part of Article 6-1 of this Law indicates the procedure for filing an application by such a person. In addition, as our practice shows, among undocumented persons with uncertain citizenship who meet the criteria for determining as stateless, there are often illiterate people who have not received an education.

3. This Law stipulates that if a stateless person has no documents that are required by Law, after his / her written consent was received, relatives, neighbors or other persons (at least three) will be interviewed to confirm the fact of statelessness (paragraph three of the first part of Article 6-1 of the draft Law). The draft provides the status of “case review facilitators” to the aforementioned people, but it cannot be taken into account that the interview is conducted only with the written consent of the applicant. In addition, the Cabinet of Ministers of Ukraine will establish the procedure of interviewing persons during the consideration of an application for recognition as a stateless person.

4. Article 33 of the draft provides the possibility of initiating proceedings by an administrative body, which has the potential to yield a positive impact on the process of identifying undocumented stateless persons. However, consideration of the application for recognition as stateless is not provided by the above-mentioned law in any other way than through the application of the person.

5. The procedure for suspension and resumption of administrative proceedings provided in Article 60 of the draft is also not consistent with the procedure for recognition as a stateless person, defined by Law.  The draft introduces the possibility to suspend the consideration of the application at the request of the applicant, instead it is not able to take into account the procedure for termination and resumption of the application for recognition as stateless person (in particular at the time of consideration of the application for protection in Ukraine, as in the second article 6-1 of the said Law).

6. The administrative appeal introduced in the draft (Articles 74-81) will not be available to the applicant for recognition as stateless person, as the draft Law provides only the possibility of judicial appeal. The extension of the application certificate for recognition as a stateless person is provided only for the time of the court appeal.

Summary and recommendations

Thus, the special vulnerability of asylum seekers and persons applying for recognition as stateless is not taken into account in the process of administrative proceedings in the draft Law. There are no separate guarantees for these categories. In the process of exercising the rights during the administrative proceedings proposed in the draft, both asylum seekers and stateless persons will obviously face significant difficulties. In fact, rights will remain declarative for them.

Based on the above, we recommend to add paragraphs 6 and 7 of the following content to the part 2 of Article 1 of the draft law:

6) submission and consideration of an application for recognition as a refugee or a person in need of complementary protection, decision-making on this application and its appeal, adoption and appeal of a decision on loss and deprivation of refugee status and additional protection and cancellation of a decision on recognition as a refugee or a person needs additional protection;

 7) consideration of the application for recognition as a stateless person in accordance with the Law of Ukraine “On Amendments to Certain Legislative Acts of Ukraine Concerning Recognition as a Stateless Person”.


The beneficiary of the Slovyansk Office of the Right to Protection CF, together with our lawyer came through a difficult and long way to obtain a passport of a citizen of Ukraine for the first time in his life.

This was the whole process: renewal of lost documents, courts, confirmation of citizenship. The final step in this case was to obtain a passport, the man had to apply to the State Migration Service of Ukraine (SMSU) in Bakhmut and provide all the documents collected within two years.

But a few days before the appointed date an accident happened to a 66-year-old man – one of his legs stopped functioning, so he lost the ability to move independently, even with a stick. Our beneficiary did not have special funds, and could not buy or receive assistance free of charge due to lack of a passport. So, as of Monday, the lawyer had to look for ways to take the man from the Chasiv Yar town (Bakhmut district) to Bakhmut and help him climb to the third floor of the SMSU department, that is not equipped for people with limited mobility and people with disabilities. Given the situation with CoVID-19, it was difficult to find transport to relocate the man, as most organizations now do not provide social support with their own transport. The search took almost two days.

The Proliska NGO responded to the request for assistance, temporarily not carrying out transportation due to CoVID-19, but they found a volunteer who took the man to the Bakhmut SMSU. A neighbor of our beneficiary also responded, who, despite the working day, accompanied him from the apartment to the Migration Service and back. In three weeks the man will have to visit the SMSU again and it is unknown what difficulties he will deal with next time.

Today, none of the departments of the State Migration Service in the north of Donetsk region, with which the representatives of the Right to Protection CF worked, are properly equipped or even not equipped at all for people with disabilities or with limited mobility. Some local offices are located on the second or even third floor of buildings, so people sometimes cannot get the necessary services at all.


On October 23, 2020, a round table  “Risks and Protection: Legal Regulation and Practice” for representatives of Volnovakha district was held online.

The roundtable was e-attended by representatives of Regional Civil Protection Department, local communities, Volnovakha Civil-Military Administration, and organized by members of the 3P Consortium, consisting of Ukrainian and international non-governmental organizations (ACTED, IMPACT Initiatives, Right to Defense, Danish Red Cross, Austrian Red Cross,  and the Ukrainian Red Cross).

 A number of important issues were discussed during the event:

  • Application of a risk-oriented approach by local communities;
  • The impact of decentralization reform on the civil protection system at the district level and on inter-level communication in general;
  • How to improve community living along the line of demarcation preparedness for emergency situations.

Roundtable was conducted within the context of European Union funded “Reducing Disaster Risk Vulnerability in Eastern Ukraine” project, being implemented by #3PConsortium.


On October 23, 2020, the conference “The Future of Eastern Ukraine: from Humanitarian Needs to Development and Peace Perspectives” was held online. The event was organized by the ACCESS consortium (People in Need, ACTED/REACH, Medicos del Mundo, HelpAge International, Right to Protection), with the support of the Directorate-General for European Civil Protection and Humanitarian Aid Operations (ECHO), in cooperation with the Ministry of Foreign Affairs of the Republic of Lithuania.

During the conference, a number of important issues were discussed, including the settlement of the conflict in Donbass, assistance to victims of conflict, the ecological situation on these territories, counteraction to the spread of COVID-19 in the conflict zone.

Oleksiy Reznikov, the Minister for Reintegration of the Temporarily Occupied Territories of Ukraine, was the first to speak at the event.

«9.5 million citizens lived until 2014 in the Donetsk, Luhansk regions and the Autonomous Republic of Crimea. As of today, approximately 5.5 million people are under occupation. Basically, these people are the hostages of the occupiers. 1.5 million internally displaced persons are registered in the government controlled territory of Ukraine. Only 50% of the total population is left at the occupied territories since the beginning of Russian occupation»

– said Mr. Reznikov 

Ms. Paraskevi Michou, Director General of the European Commission’s Directorate-General for Civil Protection and Humanitarian Aid, was the next speaker at the conference.

«For the European Union, the humanitarian crisis in Donbas remains one of the most important issues. This problem must remain neither a frozen conflict nor a forgotten crisis. We are all part of a single European family that remains loyal our people»

– Ms. Paraskevi said during her presentation

The Minister of Foreign Affairs of the Republic of Lithuania Linas Linkevičius also joined the discussion.

«The war in Donbass cannot be stopped just with the help of political agreements. Till the Government of Ukraine does not control its own borders, we cannot talk about peace. Similarly, it is impossible to talk about people in need of help and protection without specifying the context as a whole. Ukraine is in the 7-th year of undeclared Russian aggression. At the same time, there is an urgent need to continue reforms. That is why we must continue to put pressure on Russia to implement the Minsk agreements»

 – Mr Linkevičius noted

Live recording of the event is available on the “People in Need” Facebook page following the links below.

1st part of the conference


The ACCESS Project is implemented by a group of five international and national organizations: People in Need (PIN), Médicos del Mundo (MDM), ACTED in partnership with IMPACT Initiatives, Right to Protection (R2P) and the Help Age International. Through sectoral and geographical synergies, the project responds to the emergency needs of populations residing in eastern Ukraine. Alongside water and food security assistance, shelter rehabilitations and winterization, the project provides health and psychosocial services, and advocates for people’s access to essential services. ACCESS provides humanitarian assistance on both sides of the contact line in Ukraine, with funds from the European Commission through its Directorate-General for Civil Protection and Humanitarian Aid Operations (ECHO).


Right to Protection CF recently launched a new online course “Webinars: Tips for Human Rights Activists”. Its program consists of five modules and is designed for representatives of non-governmental organizations, law clinics students, as well as for free legal aid centers.

Due to the spread of COVID-19, the organization’s specialists urgently needed to find new ways to fully work during the quarantine. Therefore, teams at R2P offices have successfully mastered the opportunities provided through the Internet for remote work.

“Even at the beginning of the pandemic, it became clear that the need for our support for people in need has not disappeared, and in some areas it has even increased due to new problems and quarantine restrictions. The beneficiaries could not visit our offices, so we decided to come to them with the help of technology – in particular, webinars.”

– said our colleague Anna Bukreeva.

The idea to create an online course “Webinars: Tips for Human Rights Defenders” originated during communication with beneficiaries via online means. Having successfully tested the capabilities of the broadcasting platforms and video conferencing applications, together with a partner, the Foundation began to develop a course for NGOs, free legal aid systems, as well as for law clinics students.

The training course is implemented within the project “Support to the transition of competences in the provision of legal aid services to local providers of such services and increase their capacity” with the support of the Norwegian Refugee Council in Ukraine and the Norwegian Ministry of Foreign Affairs.


On October 18, a Law that clearly defined the procedure for recognition as a stateless person in Ukraine must have come into force. In fact, this has not happened. Still-existing legal gap is a real problem for the people with whom specialists of the Right to Protection CF work every day. Ms. Larysa (name changed) is one of those who received legal help from our lawyers. Her story is the evidence of the urgent need to introduce an adequate procedure for recognition as a stateless person in Ukraine.

Larysa lost her passport as the USSR was dissolving. Consequently, she spent nearly 30 years on the verge of statelessness, and she passed her own legal non-existence on to her own four children. Her eldest son has also passed the status on to his own two children. Statelessness is generational. 

Larysa was born in a village called Kolomiya in Ivano-Frankivsk, Ukraine, but when she was young she frequently travelled around the Soviet Union because her father was in the military and he was assigned to posts across several Soviet Republics. Larysa grew up all over the USSR, but in 1987 she returned home to Ukraine, she got married, and she moved to a small town called Borodyanka in Kyiv oblast. 

In 1990, not long before the formation of an independent Ukraine, Larysa lost her passport. She made several attempts to replace it, but at that time she was met with the chaos of the collapsing Soviet system. The turbulence of that moment mixed with the already burdensome and convoluted process involved in getting a replacement passport, and so Larysa was confronted with a never-ending bureaucratic process that gave her an interminable list of things to do and documents to provide. 

At one point, she even had to contact the Estonian authorities to get proof of her prior residence there. Nevertheless, and despite her Ukrainian birth certificate and Ukrainian marriage certificate, Larysa’s attempts were rebuffed, and it was determined that she had insufficient proof of her residence in Ukraine at the time of the birth of the new nation in 1991. Interestingly enough, Larysa’s mother, who lived in Estonia at the time, managed to replace her own Soviet passport with a new, Ukrainian one. This, ultimately, served no aid in helping Larysa’s cause, however. 

For decades, Larysa was stateless. As a result of her legal nonexistence, her challenges multiplied. She couldn’t legally work because a passport is a necessary condition of employment; she couldn’t get government assistance because she was legally non-existent; she couldn’t get a bank account, and she couldn’t legally rent or own property. Slowly, step by step, she was removed from existence; without a passport or documentation, living a normal life was not possible. This condition of legal nonexistence was also passed on to her children, and then onto their children, and after a while, the whole family had legally disappeared everywhere. 

It wasn’t until 2018, nearly 30 years after becoming stateless, that Larysa learned about the legal services of Right to Protection. She was told about the services for stateless persons by a friend, a former stateless woman from Armenia, who had recently received her own passport with the help of R2P’s attorneys. Larysa called R2P’s offices, and she got in touch with Victoriia — the woman who would become her lawyer. 

Victoriia brought Larysa’s case to court where she demonstrated Larysa’s residence in Ukraine in 1991 through her employment certificate in Borodyanka from that time. The court accepted the evidence, and late in 2018, Larysa received her passport for the first time in nearly 30 years. The first thing she did upon getting her passport was travel to Russia to see her father and her sister in Sochi, and to visit the site where her mother had been buried years earlier. Her mother had passed away in Russia, and Larysa had never been able to see the grave. 

Since receiving her passport, Larysa has worked on those of her family too. Three of her children now have their passports, but Larysa’s eldest son, who was born in Tallinn prior to the fall of the Soviet Union, continues to have trouble getting his. He has passed his statelessness on to his own two young children as well, and they are likely to face difficulties proving their citizenship in the future. 

But the overall situation is improving, and Larysa thinks there is hope for her son and her grandchildren. With her official documentation in hand, Larysa is employed as shop assistant, and she is now qualified to receive a pension. Her advice to others who face similar hardships:

“Don’t be afraid and ask for help. The thing is you have to take the first step, and then everything will be okay. But you have to put in the effort…You have to knock on all the doors.” 

Following this link we offer you to read the analytical document on the procedure for recognition as a stateless person in Ukraine, neighboring countries and in throughout the world, prepared by the “Right to Protection” CF, with the support of the United Nations High Commissioner for Refugees in Ukraine (UNHCR Ukraine)


On October 18, 2020, the Law establishing the procedure for recognition as a stateless person (statelessness determination procedure – SDP) in Ukraine should have been enacted. This document was the result of common long-term work of government, civic society and international organizations. However, today the Law still has no legal effect, in particular due to the lack of a regulated procedure for processing the applications to recognize person as stateless.

Statelessness determination procedure will provide people who do not have the citizenship of any country and/or identity documents with the opportunity for being officially recognized as stateless persons, able to obtain an identity document, as well as to restore access to normal life and to all types of services and to receive rights and freedoms on the territory of Ukraine.

The law entered into force on July 18, 2020 and should have been enacted three months after its entry into force, on Sunday, October 18, 2020.

The establishment of the procedure prescribed in this law is possible only after the Government and other central authorities bring their regulations in line with the Law. According to the law, they had three months to do it.

In August-September 2020, the State Migration Service of Ukraine got acquainted with foreign experience, prepared a draft resolution of the Cabinet of Ministers of Ukraine “Some issues of recognition as a stateless person” and organized public discussions of the project. Unfortunately, the Government has not yet adopted the necessary by-law to effectively implement the procedure.

“Thousands of people in Ukraine are waiting for the procedure, having no other choice, because none of the states recognizes them as their citizens. Stateless persons in Ukraine are people without identity documents and without the opportunity to live normal life. The team of the Right to Protectionhas already made efforts to make important legislative changes and continues to work towards creating a mechanism for recognition as a stateless person in Ukraine. The procedure will make it possible for Ukraine to fulfill its international obligations regarding stateless persons, ” – said Ksenia Karahiaur, a Legal Analyst at Right to Protection CF.

Therefore, the questions remain open: when will the long-awaited procedure come into force? When will people, who are not recognized as citizens of any country get the right to officially apply to the Ukrainian authorities?

The United Nations High Commissioner for Refugees (UNHCR) estimates that there are approximately 35,000 people who are stateless or at risk of becoming stateless in Ukraine. Due to the lack of identity documents, they are unable to exercise their human rights and freedoms in Ukraine. Lack of citizenship is most often associated with the consequences of the collapse of Soviet Union and the migration of people during this period or later.


Right to Protection office in Kyiv from 19.10.2020 to 23.10.2020 will work in a limited mode.

All legal services will be provided to clients in full in the remote way using the ZOOM, Viber, Skype services. The office is closed to visitors! Interviews and consultations scheduled for this week will be conducted online using the ZOOM, Viber, Skype service.

You can contact us at the following phones:

  • For asylum seekers: +38 093 049 52 18, +38 094 905 67 62, +38 044 337 17 62 (Write to us on Viber, WhatsApp: +38 093 038 95 62)
  • For stateless persons: +38 093 039 00 71, +38 093 038 90 31

Stay tuned for updates and be healthy!