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Olena is an IDP and a student. She studied and received a survivor’s pension. In July 2018, after the end of the academic year, her pension was suspended.

On September 6, 2018, she submitted a certificate of study at the university to the Department of Pension Fund of Ukraine (DoPFU), so in November the payments were reinstated. However, she received her pension only for November. Olena addressed the PFU again. But PFU in a written reply stated that the pension arrears for the previous period (from July 1 to October 31, 2018) will be paid in accordance with the Resolution of the Cabinet of Ministers of Ukraine (CMU) No. 335 dated April 25, 2018. That is, they promised to pay the arrears on a special Order. The only problem is that the Order does not exist, because the CMU did not accept it.

The girl addressed to CF “The Right to Protection”. Its lawyer Vira Turu applied to PFU and cited the norms of the current Ukrainian legislation regarding the unlawfulness of non-payment of pension arrears. Thanks to this, the dispute was resolved in a pre-trial order – In February 2019, Olena received pension arrears for the entire period.